Important: This Privacy Policy describes how we handle information collected on our website and related non‑clinical tools. For our HIPAA Notice of Privacy Practices (NPP) describing how we use and disclose protected health information (PHI) in patient care, please see /notice-of-privacy-practices.
1. Information We Collect
- You provide: name, contact info (email/phone), appointment details, messages, forms, uploads.
- Automatically: IP address, device/browser, pages viewed, cookies, analytics events.
- From third parties: scheduling/payment platforms, telehealth tools, EHR/patient portal (administrative only; PHI is handled under our NPP and BAAs where applicable).
2. How We Use Information
- Provide and improve the Services (scheduling, reminders, confirmations, follow‑ups).
- Respond to inquiries and support requests.
- Send transactional messages (e.g., appointment reminders). Marketing messages only with your opt‑in.
- Security, fraud prevention, and compliance with law.
3. Cookies & Analytics
We use cookies and similar technologies for functionality and analytics. You can adjust browser settings to limit cookies; some features may not work as intended.
4. Sharing
We share information with service providers (e.g., website host, EHR/patient portal vendor, analytics, messaging providers) under contracts and, where applicable, BAAs. We may disclose information required by law.
5. Data Security
We use administrative, technical, and physical safeguards appropriate to the risk. No method of transmission/storage is 100% secure.
6. Retention
We retain information as needed for the purposes described or as required by law. Patient medical records are retained per Maryland law and our NPP.
7. Your Choices
- Opt‑out of marketing emails via unsubscribe links.
- Texts: reply STOP to opt out; reply HELP for help.
- Request access, correction, or deletion of website‑collected personal information at {{privacy@yourdomain.com}}.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13 without parental consent. If you believe a child has provided personal information, contact us to remove it.
9. Changes
We may update this policy. Changes take effect when posted with a new “Last updated” date.
10. Contact
Questions? Email info@omnimedcenter.com or call (301) 350‑8500.